1 Introduction
Welcome to 66win. We understand that when sharing personal information on an online platform, one question naturally comes to mind – "Is my data safe?" This Privacy Policy page is here to answer exactly that.
66win's Privacy Policy is a record of our commitment – it covers how your data is collected, where it is stored, who can access it, and when it is deleted. No complicated legal jargon; everything is explained in plain, straightforward language.
By using the 66win platform, you are considered to have agreed to this Privacy Policy. Please take a moment to read through this page carefully.
This Privacy Policy applies to all 66win services, websites, and mobile apps.
2 What Information We Collect
66win only collects the information strictly necessary to provide you with the best gaming experience and keep your account secure. We never ask for unnecessary or excessive data.
Personal Identification Information
- Full Name (as provided during registration)
- Mobile number (for login and verification)
- Date of Birth (to verify 18+ age requirement)
- Email address (if provided)
- Current Address (for KYC verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket, etc.)
- Transaction history (deposits and withdrawals)
- Bank Account Details (where applicable)
Identity Verification Documents
- Copy of National ID (NID) or Passport
- Selfie photo (taken during live verification)
Technical Information (Collected Automatically)
- IP Address & Device Type
- Browser & Operating System Information
- Login time, session duration
- Cookies & Tracking Data
- Game History & Betting Patterns
| Data Type | When It Is Collected | Mandatory? |
|---|---|---|
| Name & Mobile Number | At Registration | Yes |
| Date of Birth | At Registration | Yes |
| NID / Passport | KYC Verification Timing | Yes, for withdrawals |
| Payment Information | During Deposit / Withdrawal | Yes |
| Device Information | Automatically at Each Session | Automatic |
3 Why Information Is Collected
66win collects your information only for legitimate, necessary purposes. Every piece of data has a specific reason behind it, and it is never used beyond that purpose.
- Account Management: For registration, login, password reset, and account security purposes.
- Identity Verification (KYC): To meet legal obligations and prevent fraud.
- Transaction processing: To ensure deposits and withdrawals are processed securely.
- Customer Support: We need your information to resolve your issues quickly and efficiently.
- Promotions & Bonuses: To send you relevant offers (subject to your consent).
- Responsible Gaming: To identify excessive gaming patterns and provide timely support.
- Legal Obligations: To prevent money laundering and comply with regulatory requirements.
- Platform Improvement: To improve site performance and enhance the gaming experience.
66win never sells your information to advertisers or any third parties.
4 Data Retention & Validity Period
Your information is stored on secure servers. 66win uses industry-standard encryption technology to keep your data protected.
Retention Period
- All information is retained for as long as the account remains active.
- Even after an account is closed, data may be retained for up to 5 years due to legal obligations.
- Transaction records are retained long-term for financial auditing purposes.
- Data is securely deleted upon expiry.
Data Storage Location
Your information is stored on secure cloud servers. Our data centers follow international security standards and undergo regular security audits.
6 Cookie Policy
66win uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain login sessions and security tokens | Until end of session |
| Functional Cookies | To remember language preferences and settings | 30 days |
| Analytics Cookies | To analyze site usage | 90 days |
| Performance Cookies | To improve loading times | 60 days |
You can disable cookies through your browser settings. Please note that doing so may affect the functionality of certain features on the site.
7 Your Rights
You have full control over your own data. 66win guarantees the following rights:
- Right to Access: Contact our support team if you would like to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data, provided there are no legal obligations requiring its retention.
- Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes.
- Right to Withdraw Consent: You can withdraw your consent at any time to stop receiving marketing or promotional messages.
- Right to Lodge a Complaint: If you believe your privacy has been violated, you can file a complaint directly with 66win Support.
To exercise any of your rights, contact us via our support chat or email. We aim to respond within 72 hours.
8 Child & Minor Protection
66win is strictly not intended for anyone under the age of 18. We never knowingly collect personal information from minors.
- Date of birth verification is mandatory at the time of registration.
- If there is any doubt, an NID may be requested for age verification.
- If an underage account is detected, it will be suspended immediately and all associated data will be deleted.
- Parents and guardians are encouraged to enable parental controls on their devices.
9 Security Measures
66win follows industry-leading technology and practices to keep your information secure.
- SSL/TLS Encryption: All data transmissions occur over encrypted channels.
- Two-Factor Authentication (2FA): An additional verification layer is available during login.
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
- Regular Security Audits: Regular system audits conducted by third-party reviewers.
- Staff Training: All staff are required to complete mandatory data protection training.
- Data Backup: Encrypted backups are maintained on a regular basis.
In the event of a security breach, affected users will be notified as quickly as possible.
10 Policy Updates
66win reserves the right to update this Privacy Policy when needed. Any changes will be reflected in the "Last Updated" date at the top of this page.
- For significant changes, a notice will be posted on the platform.
- If you do not agree with the updated policy, you have the right to close your account.
- Continued use of the platform will be considered acceptance of the updated policy.
- Previous versions are archived — contact Support if you need to retrieve one.
Why you can trust 66win
SSL Protection
Every transaction and data transfer is secured with 256-bit SSL encryption.
Sale of Data Is Prohibited
Your personal information is never sold to third parties – that is our commitment.
Your Control
You can request to view, update, or delete your personal data at any time.
KYC Verification
Identity verification helps protect your account from fraud.
Response within 72 hours
We are committed to responding to all privacy-related requests within 72 hours.
Transparent Policy
No hidden terms. Everything is written clearly and plainly so you can genuinely understand it.